About Us

Katarah Consulting was formed in May 2018 by communication and engagement leaders, Katy Hannouch and Sarah Hafez.

With over 20 years’ experience in communication and stakeholder engagement, we are passionate about developing and executing engagement strategies and plans to connect businesses with communities.

We offer a tailored approach on how to best connect with your audience by understanding your brand and communicating it effectively through various channels to maintain trust and confidence.

At Katarah, we work proactively and are well-planned when liaising, developing and maintaining stakeholder relationships both internally and externally.

Strategy

  • Proven ability to build, maintain and record details of strategic stakeholder relationships both
    internal and external to an organization
  • Excellent written and oral communication skills
  • Confident and competent in public speaking and group presentations
  • High degree of initiative and flexibility
  • Experienced in conducting public meetings and forums with competency in using a wide range of
    engagement tools
  • Able to manage resources and meet competing deadlines
  • Consistently maintains safety in the workplace
  • Strong ability to build and maintain strong relationships within teams and with individuals
  • Able to critically analyze and evaluate situations and make recommendations and/or action
  • Dynamic, proactive and energetic
  • Confident and competent to work autonomously and/or in a team environment

Engagement

  • Facilitate two-way communications with flexible communication methods (forums, road shows, education campaigns and meetings);
  • Ensure flexibility in engagement approaches for example, culturally and linguistically diverse groups; regional stakeholders and online users.
  • Develop workable solutions to problems and provide a creditable plan for implementation ensuring risk mitigation In terms of best practise engagement
  • Understand cultural sensitivities
  • We are trained in and members of the International Association of Public Participation (IAP2).
  • Having completed Certificates in Engagement and Advanced Certificates in Communications.

Communication

  • Proven ability to build, maintain and record details of strategic stakeholder relationships both internal and external to an organization
  • Excellent written and oral communication skills
  • Confident and competent in public speaking and group presentations
  • High degree of initiative and flexibility
  • Experienced in conducting public meetings and forums with competency in using a wide range of
    engagement tools
  • Able to manage resources and meet competing deadlines
  • Consistently maintains safety in the workplace
  • Strong ability to build and maintain strong relationships within teams and with individuals
  • Able to critically analyze and evaluate situations and make recommendations and/or action
  • Dynamic, proactive and energetic
  • Confident and competent to work autonomously and/or in a team environment

Who we are

Sarah Hafez

Director

Sarah is highly experienced in stakeholder engagement and negotiations, working closely with stakeholders, internally and externally and is confident and professional when doing so.

She is currently employed as Community Relations Lead at EnergyAustralia working at the Tallawarra Power Station. Prior to this she was Community Engagement Manager for the NSW Department of Education.

From 2012-2017 Sarah was the Senior Community Engagement Specialist at TranGrid. Sarah has worked as a Union Organiser for United Voice, the National Tertiary and Education Union. In her time in the Community Relations team for Cockatoo Coal’s Hume Coal Project, Sarah worked on landowner negotiations and access agreements for mineral exploration.

Sarah is proactive, caring, committed, collaborative and well-planned when engaging with stakeholders.
In her role as a Federal Electorate Officer for Jennie George MP for 9 years (2001-2010), Sarah was required to work with a diverse range of constituents on an equally diverse range of matters. Employed as Ms George’s Adviser, she was required to deal directly with Federal Ministers and Members from all political parties, Parliamentary Committees, Federal Government Departments, State Members and Ministers as well as the Local Governments.

Sarah works exceptionally well in a team environment but equally has no problem working independently and achieving required output without any supervision.

Katy Hannouch

Director

With a real passion for transforming one way communication into effective engagement, Katy has created and delivered strategic stakeholder engagement across the telecommunication, energy, education and disability services sectors.

Prior to launching her consulting partnership, Katy led a newly created division at the NSW Department of Education, Community Engagement.

As Director Community Engagement, Katy was responsible for leading and managing the design, planning, development, coordination and delivery of engagement and communication activities.

Prior to the Department, Katy held roles at TransGrid – the high voltage NSW transmission network and at Telstra, managing high performing teams, delivering on key initiatives and process improvements across media, government, community engagement, internal communication, brand and online communications.

Katy can be described as a highly engaged, collaborative and ambitious individual who works strategically to deliver optimal results for her stakeholders. Dedicated to community engagement, communications and building highly effective teams.

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